Introducing Burkett's Hero Shannon Base. Shannon has been heroing at Burkett's for 8 years. Her current job title is Customer Service Representative. Beloved by customers and co-workers, Shannon rocks her job. Enjoy!
 |
| Shannon @ work |
What are your responsibilites at Burkett's?
Taking care of Todd, Margaret, Chrystle and Carol’s accounts – maintaining valuable business relationships, finding solutions for clients.
Taking care of Todd, Margaret, Chrystle and Carol’s accounts – maintaining valuable business relationships, finding solutions for clients.
Have you ever held a different job at Burkett’s?
Yes, I worked in the front office handling the accounts receivables for the first 2-3 years.
Yes, I worked in the front office handling the accounts receivables for the first 2-3 years.
What is your favorite aspect of your job:
I wake up in the morning happy to go to my job – I don’t dread having to go to work. I consider the people I work with my family and my best friends.
What is the most memorable thing to happen during your time at Burkett’s?
There are so many to choose from but I think one of the funniest is when we caught the skunk in the warehouse in the cat trap. Jeff thought he was feeding a black and white kitty but it ended up being a skunk when we caught it and oh boy did it smell up the warehouse for a couple days. Poor Jackie had to clean the trap and call animal control so they could release it.
 |
| Jackie The Skunk Buster |
5. I love all kinds of music
4. I don’t have kids – only pets. I have 3 dogs (Boston Terriers), 2 indoor cats and 3 outdoor cats plus I feed the “Burkett’s stray cats.”
3. I had weight loss surgery in March of this year (2011)
2. I have been to Maui and want to someday live in Hawaii
1. I love watching true crime TV shows like Cold Case Files and 48 Hours Mystery.
What is the coolest supply/furniture/printing item you know of that Burkett's offers?
One of the coolest things I have seen is the Post-It Purse because it is fun and I love funky purses.
 |
| Super stylish for those that want a properly accessorized desk. |
What is the supply/furniture/printing item that helps you out the most or that you use most often in the office?
After working for Burkett’s for 8 years, I have become a bit of a pen snob so I am always looking out for good gel pens that write with precision and don’t skip. Right now, my favorite is the Zebra Sarasa .07. They write like a Pilot G2 but even smoother and are also less expensive. I have been using this pen non-stop for a few weeks now.
After working for Burkett’s for 8 years, I have become a bit of a pen snob so I am always looking out for good gel pens that write with precision and don’t skip. Right now, my favorite is the Zebra Sarasa .07. They write like a Pilot G2 but even smoother and are also less expensive. I have been using this pen non-stop for a few weeks now.
 |
| Smooth writing goodness! |
And that's a wrap. Thanks Shannon!
We hope you have found this edition of Meet The Heroes both informative and captivating (plus you've got to admit, the skunk thing is hilarious)! Our goal is to get the inside scoop for you on ALL the Burkett's Heroes. Which hero's life will we delve into next? You'll have to wait and see...(cue suspenseful music)
Shannon does Rock! Not only is she one of the best CSR in the industry, she is a wonderful to work with and a great friend! She always steps up to the plate for her customers and makes you want to do your job better!
ReplyDelete